Plan Management is one of the three ways an NDIS plan can be managed. Choosing A2Z Care Plus as your plan manager gives you the flexibility of “Self-Management” with the convenience of “Agency Management.”
Provider Choice: Unlike Agency Management, you are not restricted to registered providers. We can pay both NDIS-registered and non-registered providers (provided they have an ABN and appropriate insurance), giving you much more control over who supports you.
Financial Administration: We handle the heavy lifting. This includes receiving invoices from your providers, claiming the funds from the NDIS portal, and ensuring your providers are paid accurately and on time.
Budget Oversight: Our team monitors your spending to ensure you are neither overspending nor underspending. We provide regular monthly statements so you always know exactly how much funding you have left in each category.
Audit Compliance: We maintain all the necessary financial records and receipts required for NDIS audits, meaning you don’t have to keep a paper trail at home.
Selection: You request “Plan Management” during your NDIS planning or review meeting.
Service Agreement: We establish a simple agreement to act as your financial intermediary.
Invoice Handling: Your providers send their invoices directly to our dedicated accounts team.
Verification: We check the invoice against your plan goals and available budget.
Payment: We claim the funds from the NDIS and pay the provider, typically within 2-3 business days.
Located in Brisbane, QLD, we focus on providing a personalised, local touch. We don’t just process numbers; we help you understand the “NDIS language” so you can maximize the value of your plan. Our registered status (Provider Number: 405 009 1550) ensures we adhere to the highest standards of the NDIS Quality and Safeguards Commission.
Navigating the financial landscape of the National Disability Insurance Scheme requires a blend of technical knowledge and attention to detail. Our plan management team acts as your dedicated accounts department, ensuring that every dollar in your budget is allocated toward the goals outlined in your plan. By managing the flow of funds, we allow you to focus on the practical aspects of your support—like finding the right therapists and community programs—rather than worrying about the logistics of debt cycles and invoice processing.
We understand that the NDIS portal can be complex and sometimes overwhelming. Our role is to bridge the gap between the National Disability Insurance Agency (NDIA) and your service providers. We verify that every invoice meets the NDIS Price Guide requirements, protecting you from overcharging and ensuring your funding lasts for the duration of your plan. This level of oversight is essential for maintaining a sustainable support system that adapts as your needs change over time.
One of the greatest advantages of choosing plan management is the expanded choice of providers. While participants who are “Agency Managed” can only use NDIS-registered providers, our clients have the freedom to hire small businesses, local community groups, or specialized contractors who may not be registered but provide exceptional, tailored care. This flexibility is vital for those living in diverse communities where specialized support might come from a local professional with a specific skill set.
This freedom does not come at the cost of security. We perform due diligence on all non-registered providers to ensure they have a valid ABN and the necessary insurances before any payments are made. This gives you the peace of mind that your “Choice and Control” is backed by a professional framework. Whether you are looking for a specific type of art therapy, a local personal trainer, or a niche cleaning service, our plan management makes those options accessible and easy to manage.
The NDIS Price Guide is an evolving document with regular updates to price caps, travel rules, and cancellation policies. Staying compliant with these regulations is a full-time job. Our team stays informed on every policy shift so that you don’t have to. We provide expert advice on what is considered “reasonable and necessary” under NDIS guidelines, helping you avoid potential issues during audits or plan reviews.
When a provider changes their rates or a new line item is introduced by the NDIA, we are there to explain how it affects your budget. This education-first approach empowers you to negotiate better service agreements with your providers, knowing exactly what the current market rates and rules are. We are your advocates in the complex world of NDIS finance, ensuring that your rights as a consumer are always respected and upheld.
Billing & Accounts Please submit all invoices to: [email protected] For accounts enquiries, call: 1300 883 774
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